Tom
Thank you! I think I have the location/filename of where CM writes CDR to its disk. We are looking for a tool to automate logging into and grabbing the log file so we don't have to do it manually.
Utility Server CDR backup option
I get downloads in CSV format but there is only a header line and no records.
Archive open I get raw data. Not sure why the backup open has no data in the CSV file?
The CDR Reports option is working as expected.