Maintenance and Services

 View Only
  • 1.  MV_IPTel PhoneBackup file

    Posted 01-07-2020 09:20 AM
    I am wondering if there is any documentation describing the contents of the PhoneBackup file where H.323 phones store their button labels, contact lists, phone settings, and call history information.

    From time to time I am asked for call information, and there are the typical call fields as shown below:

    CLNAME001=
    CLNUMBER001=216397XXXX
    CLTYPE001=2
    CLDATE001=01/07/20
    CLTIME001= 9:45
    CLDURATION001= 0:10
    CLBRIDGEDFLAG001=0
    CLMISSEDCNTR001=0
    CLBCALBL001=

    Any help is appreciated.

    ------------------------------
    [Bill] [Wilhelm]
    [Unified Communications Engineer]
    [John Carroll University]
    [University Hts.] [Ohio]
    [none]
    ------------------------------


  • 2.  RE: MV_IPTel PhoneBackup file

    Posted 01-18-2022 11:51 AM
    Hi Bill, I grabbed this table from an article we had in our kb but thought it may be relevant to what you're looking for.


    Value from the backup text file Description
    CLNAME Name of caller
    CLTYPE incoming/outgoing/missed/redirected 
    CLTIME time of call logged
    CLBRIDGEDFLAG was it a bridge call (is set to 0 as this is the call done from primary)
    CLNUMBER The caller id of the caller
    CLDATE Date of call logged
    CLMISSEDCNTR how many times this caller has called the phone without an answer
    CLDURATION duration of call logged

    CLTYPE 3 for outgoing call
    CLTYPE 2 for incoming call
    CLTYPE 1 for missed call


    ------------------------------
    Kenny Pearl
    President
    intlx Solutions
    Canton MA
    ------------------------------



  • 3.  RE: MV_IPTel PhoneBackup file

    Posted 03-15-2022 03:44 PM
    I never said, thank you!

    ------------------------------
    [Bill] [Wilhelm]
    [Unified Communications Engineer]
    [John Carroll University]
    [University Hts.] [Ohio]
    [none]
    ------------------------------