Maintenance and Services

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  • 1.  x-ported stations are unable to make calls

    Posted 06-07-2018 01:37 PM

    When we x-port a station in CM, users can no longer dial out on that station.  They do hear dialtone but get wave off if they try to dial and internal or an external number.  Is there a setting that will let us change it so they can dial either internal and/or external numbers if the station does not have an assigned port? 

    Thanks in advance for any help you can give.

    Kathy New

    Colorado Springs School District 11



  • 2.  x-ported stations can make calls

    Posted 06-07-2018 01:57 PM
    what is the goal with this?

    On Thu, Jun 7, 2018, 4:37 PM Kathy New <iaug-ags@lists.iaug.org> wrote:

    > When we x-port a station in CM, users can no longer dial out on that
    > station. They do hear dialtone but get wave off if they try to dial and
    > internal or an external number. Is there a setting that will let us change
    > it so they can dial either internal and/or external numbers if the station
    > does not have an assigned port?
    >
    > Thanks in advance for any help you can give.
    >
    > Kathy New
    >
    > Colorado Springs School District 11
    >
    > -----End Original Message-----
    >


  • 3.  x-ported stations can make calls

    Posted 06-07-2018 02:13 PM
    Safety. Staff occasionally plug 64xx phones into digital phone jacks that have dialtone but no extension is assigned. We usually remove the wiring but occasionally miss a pair. If a phone was plugged into that jack and needed to dial 911, they would get wave off. I’d rather they could make the call instead.

    Kathy New
    Ext. 02222
    719-520-2222

    From: Heron Leal <iaug-ags@lists.iaug.org>
    Sent: Thursday, June 7, 2018 3:57 PM
    To: iaug-ags@lists.iaug.org
    Subject: [IAUG Forums] - RE: x-ported stations can make calls

    what is the goal with this?

    On Thu, Jun 7, 2018, 4:37 PM Kathy New <iaug-ags@lists.iaug.org<mailto:iaug-ags@lists.iaug.org>> wrote:

    When we x-port a station in CM, users can no longer dial out on that station. They do hear dialtone but get wave off if they try to dial and internal or an external number. Is there a setting that will let us change it so they can dial either internal and/or external numbers if the station does not have an assigned port?

    Thanks in advance for any help you can give.

    Kathy New

    Colorado Springs School District 11

    -----End Original Message-----


  • 4.  RE: x-ported stations can make calls

    Posted 06-08-2018 07:26 AM

    An x-ported station is also known as a Disassociated Set. Make sure the COR for Disassociated sets to your standard COR that allows outgoing call.

     

    ************************************************************************************************************************************

     

     

    FEATURE-RELATED SYSTEM PARAMETERS
    TTI/PSA PARAMETERS

      WARNING!  SEE USER DOCUMENTATION BEFORE CHANGING TTI STATE

            Terminal Translation Initialization (TTI) Enabled? y
                    TTI State: voice        TTI Security Code: 12

                              Default TN for Dissociated Sets: 1
                             Default COR for Dissociated Sets: 1
                                CPN, ANI for Dissociated Sets: 312XXXXXXX
              Unnamed Registrations and PSA for IP Telephones? y
                   Customer Telephone Activation(CTA) Enabled? n

                         Hot Desking Enhancement Station Lock? n

    EMU PARAMETERS
               EMU Inactivity Interval for Deactivation(hours):

    CALL PROCESSING OVERLOAD MITIGATION
               Restrict Calls: stations-first                                     



  • 5.  x-ported stations can make calls

    Posted 06-18-2018 02:40 PM
    Thank you! Just got back from a week’s vacation and tested this out. We didn’t have a COR set for the disassociated sets so had to set that up and it works now.

    Kathy New
    Ext. 02222
    719-520-2222

    From: Jordan Williams <iaug-ags@lists.iaug.org>
    Sent: Friday, June 8, 2018 9:26 AM
    To: iaug-ags@lists.iaug.org
    Subject: [IAUG Forums] - RE: x-ported stations can make calls


    An x-ported station is also known as a Disassociated Set. Make sure the COR for Disassociated sets to your standard COR that allows outgoing call.



    ************************************************************************************************************************************





    FEATURE-RELATED SYSTEM PARAMETERS
    TTI/PSA PARAMETERS

    WARNING! SEE USER DOCUMENTATION BEFORE CHANGING TTI STATE

    Terminal Translation Initialization (TTI) Enabled? y
    TTI State: voice TTI Security Code: 12

    Default TN for Dissociated Sets: 1
    Default COR for Dissociated Sets: 1
    CPN, ANI for Dissociated Sets: 312XXXXXXX
    Unnamed Registrations and PSA for IP Telephones? y
    Customer Telephone Activation(CTA) Enabled? n

    Hot Desking Enhancement Station Lock? n

    EMU PARAMETERS
    EMU Inactivity Interval for Deactivation(hours):

    CALL PROCESSING OVERLOAD MITIGATION
    Restrict Calls: stations-first

    -----End Original Message-----