Does anyone know of an Avaya Partner that supports RDM? Our team may need support in migrating our Experience Portal applications from OD6 to OD7. Many of the OD6 applications utilize RDM.
Here's a description of RDM (from the RDM Developer's Handbook, Avaya Argentina):
The Reusable Dialog Module (RDM) was developed as a reusable component for speech enabled
applications (although it has been used for DTMF only application in many opportunities)
It provides developers with a quick way for creating prompts, including:
• Confirmations
• Retries
• internal REPEAT and HELP commands management
• Standard Speech and TTS
The RDM allows customization thru input parameters or configuration files (providing a way to change
prompts without recompiling applications)
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Ferdinanda Taylor
Business Systems Analyst, Senior
Southern Company
Atlanta GA
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