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  • 1.  SIP ACD Login

    Posted 01-20-2022 10:10 AM
    Hello All,

    In attempting to migrate my ACD H.323 phones over to a J179CC, I noticed the system will not allow me to save the station because I do not have EAS turned on. Currently I have 96X1 H.323 stations setup to press Login, Logout, auto-in and aux work etc. to a specific ACD hunt group. I tried adding the buttons a default J179 but no system abrv dial buttons can be added and auto-in / aux-work is not an available option on this model.

    So I created an J179CC which does have these two buttons and created autodials for the login and logout feature but i can not apply it because of this EAS feature. Is there a way around this? I really need to get these phone sets swapped out.

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    Todd Stone
    Telecommunications Adminstrator
    St Johns County Schools
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