Unified Communications

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  • 1.  J100 Series Question

    Posted 12-03-2020 09:44 AM
    Anyone know how to make a J100 series SIP  phone default to a user's call appearance after making/receiving a call on a bridge appearance .  Right now it stays on the last used appearance versus going back to user's primary appearance?

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    Michael Goodwin
    Sr Comm Engineer
    Toll Brothers, Inc.
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  • 2.  RE: J100 Series Question

    Posted 12-14-2020 12:06 PM
    This answer is compliments of the Pacific Northwest Chapter of IAUG (and specifically Terry Shimon), where your question was featured in last Thursdays Tek-Tips.

    There is a settings file option that controls the line selection behavior.  See below:

    ## KEEP_CURRENT_CA specifies whether the selected line on the phone screen will remain selected if the line is a call appearance with a call that is just ended. 
    ##  The call can be on a primary call appearance, a bridged call appearance or a shared call appearance.
    ## Value   Operation 
    ##   0     Disable - select a higher priority call or reset to select the first line if the phone is idle
    ##   1     Enable - keep the current line selection (default)
    ##  This parameter is supported by:
    ##       J100 SIP R4.0.4.0 and later (J139, J159, J169, J179 only), J189 SIP R4.0.6.1 and later
    ## SET


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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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  • 3.  RE: J100 Series Question

    Posted 12-14-2020 12:47 PM
    Thank you  Tom and Terry -  

    Will give this a try 

    >mike

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    Michael Goodwin
    Sr Comm Engineer
    Toll Brothers, Inc.
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