HI,
As confirmed by Avaya backbone engineer this type of report is not possible and system is working as designed.
CM will provide missed call reports only for external calls, not for internal calls.
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Arslan Ali
UC Consultant
Vodafone
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Original Message:
Sent: 08-29-2021 12:55 PM
From: Arslan Ali
Subject: Intra-switch CDR Report
Hi,
Can we get unanswered call reports for internal calls in intra-switch CDR report ?
We are getting reports of answered calls of internal calls but want to capture data on unasnwered calls as well.
CM 8.1
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Arslan Ali
UC Consultant
Vodafone
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