Contact Centers, CRM Customer Engagement

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analog devices supported by third party media for SIP connectivity

  • 1.  analog devices supported by third party media for SIP connectivity

    Posted 04-04-2019 11:44 AM
    I am trying to establish a few analog devices (warning bells) at a remote location.  I am attempting to set up an AudioCodes media gateway with no luck.   Audiocodes has some info in the DevConnect site that I am trying to follow, and I wonder if my issue is with licensing.  I have established the license for the server certificate, but what do I use for a private key or trusted root certificates.  The following is from the document..on the DevConnect site

    "In order for TLS/SRTP to work, three certificates are needed:
    1. Private Key Certificate
    2. Trusted Root Certificate
    3. Server Certificate ..."


    I have a few AVAYA SIP telephones registered and functioning so I trust my CM and SMGR programming.

    Let me know if you can shed some light.

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    David Frye
    Telecomm Manager
    Tucson City Government
    Tucson AZ
    520-837-6068
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