We will be upgrading our v7.1.0.3 SIP AACC to v7.1.2 in late April. We are already experimenting with the new v7.1.2 Active-X .msi and Agent Desktop clients, as well as doing all CCMA access via Microsoft Edge browser (running in IE Compatibility Mode). So far, so good. Heard through the grapevine that the 'webadmin' password must be changed to be 'complex', as well as the system will be more stringent regarding 'shared' CCMA logins. We do shared logins for doing Realtime Displays. For those who have already done the v7.1.2 upgrade, have you discovered any new features by surprise? Anything we should be on the lookout for during or post-upgrade? Should we be warning our Agents about anything? Thanks in advance for the input. - Kevin
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Kevin Schmaltz
IT Unified Communications Engineer
Ace Hardware Corporation
Oak Brook IL
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