Join us for the next Virtual Washington D.C. Chapter Meeting, sponsored by Waterfield Technologies! Hear about AI for Contact Center & have a chance to win some giveaway prizes. Customers, partners, and nonmembers are welcome as always. Look forward to seeing you online!
10:30 - 10:45 am: Welcome & Updates
10:45 - 11:55 am: AI for Contact Center - Waterfield Technologies:
This session will help clarify what Artificial Intelligence (AI) actually is, why a contact center would use AI in the first place (and why some shouldn't), and how anyone can build a business case for incorporating AI into their contact center. Even if AI isn't a fit, anyone can use automation to increase efficiency, save money, and reduce customer effort.
11:55 - 12:00 pm: Closing & Drawings
Avaya Spaces Info:
Please use this link to join via web, please note that Chrome is the only compatible browser.
Join by Phone:
Dial one of the below numbers & enter the Space ID
Space ID: 695-002-668