Starfish Associates: Manage Avaya Aura Resources – Get 360 degrees of Visibility into UC and CC Reso

When:  May 5, 2021 from 11:00 AM to 12:00 PM (CT)
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Clear and granular visibility into resource configuration and usage is critical to optimize communication operations. Administrators need to have easy access to accurate inventory of resources, audit trail of any configuration changes and usage reports of those resources.

How do you know if 30% of your contact center agents IDs or stations have not been used for 90 days? How do you get accurate report of users and all their assigned resources across all Avaya portfolio? How do you know what exactly changed in the configuration of a critical resource in the last 2 weeks, and how do you quickly restore it to what it used to be before those changes?

Starfish Resource Management is a must for administering today’s unified communications and contact centers.
• Accurate and granular inventory database of all communication resources, including real-time data like registration status
• UC and CC Resource resources usage reports
• Real-time audit of resource configuration changes with roll back capabilities
• Configuration report generation
• License tracking and alerting • Support for multi-vendor environments (Cisco, Microsoft, Genesys)

In this webinar we will describe and demonstrate the capabilities of this powerful offer.


Speakers: Ross Hankin - Software Engineer, Starfish Associates
                 Michael Stahl - VP Sales, Starfish Associates
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