Skip to main content (Press Enter).
Login
Skip auxiliary navigation (Press Enter).
Job Board
Avaya Feature Request
Partner with IAUG
Contact Us
Join IAUG
Search Options
Skip main navigation (Press Enter).
Toggle navigation
Search Options
Home
Membership
Events & Education
Avaya ENGAGE
Avaya ENGAGE Photos
Speaker FAQ's
CX Force Awards
AOTMP University
Webcasts
Chapter Meetings
Podcast
IAUG Wired
Avaya Learning
On Demand Library
All Events
Get Involved
Become a Volunteer
Committees
Councils
Women in Technology
Women In Tech Forum
Become a Contributor
Chapters
Join a Chapter
Feature Request Tracker
Job Board
Partner with IAUG
Technical Forums
All Technical Forums
> Contact Center
> Education and Training
> Empowering Women in Technology
> Emerging Technology
> FAQ's, Helpful Tips, and Screenshots
> General IAUG Discussion
> Security, Networking, and Cloud
> Services
> Unified Communications
> Third Party Products/Add-ins
Blog
About
About IAUG
Meet the Team
Board of Directors
Contact Us
IAUG Webcast: Making Managed Services Deliver Meaningful Business Outcomes (not just SLAs)
When:
May 25, 2022 from 11:00 AM to 12:00 PM (CT)
Register Today!
"My Managed Service Provider is achieving all of their SLAs (Service Level Agreements)...so why am I missing my business requirements?" In our work with large organizations, we hear some version of this frequently. In this presentation, attendees will learn why the average managed services contract is not structured to support their business requirements, and how they can make sure their future contracts are designed to successfully deliver against customer KPIs (Key Performance Indicators), not just standard SLAs.
Speakers: Scott Sweet, CEO, Axim Global
Rob Hendricks, Director, Consulting Delivery, Axim Global
More information
Download to Your Calendar
Back To Top
Copyright © 2023 International Avaya User Group. All rights reserved.
Powered by Higher Logic