The IAUG Connect event series is comprised of elevated local events that will allow members to network and engage with other members* in their area! Attend these events to get unique insights into Avaya solutions, engage with likeminded individuals near you, and have fun! Join us at IAUG Connect Nashville, sponsored by Jabra, for great content and networking followed by a happy hour. Nonmembers are welcome.
Customers who attend will be eligible to win 2 tickets to a Nashville Soccer Club game!
| 10:00 - 10:30 AM |
Registration | Coffee |
| |
Community & Connect: Roundtable Discussion on Solution Resolution, Current Projects, Industry Job Openings |
| 10:30 - 10:45 AM |
IAUG Welcome & Introductions |
| 10:45 - 11:10 AM |
"Equipping your Team with Jabra Professional Devices"- Nicholas Baon, Channel Account Manager, Avaya - Jabra |
| 11:10 AM - 12:00 PM |
"Building Experiences with Avaya OneCloud Experience Platform" - Steve Brock, Director, Avaya OneCloud Solutions Marketing (Q&A to follow) |
| 12:00 - 12:15 PM |
Q&A Moderated by Lori Wodrich, Lori Wodrich, IAUG Vice President | Senior Systems Engineer, Amerisure Insurance |
| 12:15 - 12:50 PM |
Lunch & Networking |
| 12:50 - 1:30 PM |
"Preparing Yourself for a Role as a Cloud Engineer" - Lori Wodrich, IAUG Vice President | Senior Systems Engineer, Amerisure Insurance |
| 1:30 - 1:50 PM |
IAUG Updates & Customer Advocacy Spotlight: Avaya Feature Requests, Women in Technology, and more! - IAUG Headquarters |
| 1:50 - 2:00 PM |
Wrap up & Prize Giveaway! |
Learn more about our Speakers and Featured Sessions below:
Featured Customer Session:
"Preparing yourself for a role as a Cloud Engineer"
Lori Wodrich
IAUG Vice President | Senior Systems Engineer, Amerisure Insurance.
More about this session:
As companies move toward cloud-based solutions, changes are taking place in the roles and responsibilities for IT and UC engineers. As focus shifts from hardware to soft skills, and managing end-to-end capabilities, new skill sets will be required. This session will help you prepare for those changes and be ready to position yourself as a trusted resource in a cloud-based world. Attendees will leave with ideas for improving their marketability along with recommendations and resources for building their technical skillset.
Topics will include:
- Why you should be concerned about the future role of an IT/UC Engineer- What companies will come to expect from IT/UC Engineers
- How automation will play an important role
- How to be versatile
- What to add to your technical 'tool kit'
- Why vendor relationships will be more important than ever.
Avaya Featured Session:
"Building Experiences with Avaya OneCloud Experience Platform"
Steve Brock
Director, Avaya OneCloud Solutions Marketing, Avaya
Session Overview: This presentation will describe the value and differentiation of the Avaya OneCloud Experience Platform. Customers are more empowered, and demanding, than ever before. In response organizations are making adjustments to how they sell, how they service, and how they work. This presentation will demonstrate the value of creating a Total Experience strategy, why an Experience Platform is more than just a simple rebrand of CCaaS, and the value of a converged platform.Featured Session "Equipping your Team with Jabra Professional Devices"
Nicholas BaonChannel Account Manager, Avaya - Jabra
Session Overview: Jabra headsets support Avaya unified communications, collaboration and contact center solutions out of the box, delivering plug-and-play connectivity and best-in-class audio quality. As Avaya’s chosen headset provider, learn how to equip your customers with Jabra professional devices.
Sponsored by Jabra
*Non-sponsoring partners are requested to only send 2 partners from their organization, in order to ensure enough space for customers.