South Africa Chapter Virtual Conference 2020

Starts:  Jul 7, 2020 9:00 AM (SAT)
Ends:  Jul 9, 2020 3:30 PM (SAT)
Associated with  South Africa
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In order to continue the momentum and drive value within the community and keep you up to date during this unprecedented situation, the IAUG team together with Avaya will deliver a free virtual event!

The IAUG Partners and Members are in the fortunate position to have access to some of the most advanced collaboration tools in the market from Avaya. Using Avaya’s advanced Cloud solution Avaya Spaces you can listen to Avaya Leadership and Subject Matter Experts presenting the latest updates on Avaya Roadmap and Strategy as well as on Solutions, Tools, Processes and Services.

We are also pleased to announce our Keynote Speaker, Kobus Kleyn, who will be presenting on "The Covid-19 Perfect Dark Economic Storm with Silver Linings." As a thought leader in the financial services industry & Certified Financial Planner at Kainos Wealth Ltd., Kobus Kleyn brings a wealth of knowledge relevant to challenges in our world today. You won't want to miss his session!

Full Agenda

Here is some of what you can expect to hear about: 

  • Orchestrating your contact center experience automation
  • IX Subscription - transition from Capex to Opex
  • Getting the most of Avaya and Microsoft in your environment 
  • Avaya vision & strategy, the journey to cloud!
  • Empowering your Agent Experience with Avaya Workspaces
  • The Next Conversation: Powering Customer Conversations With Google Cloud AI
  • Aura & UC roadmap session

Customers in South Africa who register will be given a free one year customer membership. Read about our member benefits & register today. 

We look forward to seeing you online!

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Location

Dial-in Instructions:
Please find our Avaya Spaces link in the attached agenda