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Communication Management as a Service
When:
Oct 21, 2020 from 11:00 AM to 12:00 PM (CT)
Register Now!
Business agility and your team’s fast response to rapidly changing conditions is more critical than ever. Communication systems must quickly adjust to ensure continuity of service, whether it’s the massive spike in work from home users requiring re-configuration of existing devices, or a need to create new users due to churn, or other administration changes.
In this webinar, Starfish co-founder David Ranaan will walk us through a new, comprehensive Starfish automation solution, Management as a Service (MaaS). Starfish MaaS is an automation platform that streamlines communication management across multi-vendor systems, and it’s available for cloud and hybrid environments, as well as on-prem. The solution is fully integrated with IT components to automatically on-board, off-board and manage communication resources more quickly, accurately and with greater consistency.
Key takeaways:
• Enterprises need cloud-ready communications management solutions
• Real-life examples of the ways Starfish MaaS can automate your business processes
• Integration with applications such as Workday, ServiceNow and Active Directory
• Best practices in designing and implementing automated workflows
Speaker: David Raanan - Co-founder, Starfish Associates
Michael Stahl - VP, Sales, Starfish Associates
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#starfish
#cloud
#CustomerExperience
#CX
#innovation
#digitaltransformation
#Phones
#Devices
#CCaaS
#ContactCenter
#ContactCenter_Applications
#UC
#UCaaS
#AI
#application_integration
#communication
#automation
#MaaS
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