Washington D.C. Chapter Meeting: 10.20.21

When:  Oct 20, 2021 from 10:00 AM to 12:00 PM (ET)
Associated with  Washington, D.C.


10:05 – 10:15: Welcome and IAUG Updates

10:15 – 11:00: Avaya - What's New and What's Next? | Mike Kuch, Avaya

11:00 - 11:05: Break

11:05 – 11:50: Kurmi UC Provisioning Tool | Eric Olsen, VP Sales, Debra Perry, VP Alliances, North America Antoine Perrier , Director, Technical Accounts

11:50 – 12:00: Closing and Giveaways

Avaya Presentation Details: 

Please join us to understand the latest insights from Avaya.  Mike Kuch, Senior Director of Solutions at Avaya, will share in-depth knowledge pertaining to Avaya’s latest announcements and plans.  He will provide a view of the future of Avaya’s Team Engagement (UC) Solutions and how you can take advantage of these advancements.  It’s time to rethink the future of work for your organization - join this session to learn how the composable enterprise enhances the employee and customer experience and see how subscription can accelerate the evolution of your systems into the future.

Kurmi Presentation Details:

No need to navigate through the Control Manager, System Manager, Communication Manager. Kurmi provides a single-pane-of-glass solution to provision users and agents in seconds, eliminating human error and saving enormous amounts of time, and improve your end-user satisfaction. In about a 45 minutes demonstration, you will learn how global enterprises have saved as much as 80% of their costs by automating onboarding, management and decommissioning of users and agents with a single and intuitive platform. You will see how to: Benefit from advanced automation for zero-touch workflows with connectivity to any AD and many popular ticketing systems Create. modify or delete users/agents in seconds Delegate securely with Role-Based Access Control and SSO (single sign-on) Manage your dial plan in real-time and assign DID's in seconds Empower your end-users to offload your IT help desk with our self-service portal


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John Hanks