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JEM24 Expansion Modules prompting for update

  • 1.  JEM24 Expansion Modules prompting for update

    Posted 18 days ago
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    Hello all,

    We use our J179s as H.323 and have recently received an order of JEM24 with a production date of December 2023-June 2024. These, and only these, modules are prompting to install an update, which we press to proceed with, and a short time later it prompts all over again. I had deployed all 10 from the order when we found the issue, then plugged in one I had with a production date of August 2023, and I have no problems at all.

    When I reboot the phone, I see it downloading the JEM24 firmware file from the 96xx package, so I know it's (hopefully actually) on the phone.

    Anyone else seen or experienced this?

    Thanks!



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    Kyle Braaten
    Telecommunications Analyst
    County of El Dorado
    Placerville, CA
    530-621-5148
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