Hi
My problem is that my client HSBC Bank connect Verint 15 with AES 5.2
And we are sure that recorders are lost due to this type of AES 5.2 connection, which is already obsolete.
Is what I say possible?
Loses RTP packets from time to time.
Thanks,
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Gustavo Caracciolo
Customer Support Engineer
Avaya
Buenos Aires
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