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Avaya workplace 3.38 with iOS 18.1 over LTE - Presence gets disconnected

  • 1.  Avaya workplace 3.38 with iOS 18.1 over LTE - Presence gets disconnected

    Posted 30 days ago

    Avaya Aura 10.2.x with SBCE - at rare cases the presence service on Avaya mobile app gets disconnected over LTE and unable to answer incoming calls.

    Is this related to a minor bug in iOS 18.1?



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    Renchi Varghese
    Senior Manager - Network Operations
    KDD
    Sabhan
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  • 2.  RE: Avaya workplace 3.38 with iOS 18.1 over LTE - Presence gets disconnected

    Posted 28 days ago

    Hello Again:)

    I will also bring this issue at our council meeting

    Let me bring this up at our next UCC Council coming up on Nov 19, 2024.

    @Nicole Distinto can you please add this for our items for our call coming up.

    If there is not assistance, I will get you some assistance with Avaya support.

    Anna



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    Anna Maria DiFilippo
    Senior Support Technical Analyst
    McMaster University
    Hamilton ON
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