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  • 1.  Avaya SMGR Email - How to edit the message body?

    Posted 07-01-2022 12:48 PM

    Hello -

    So we are playing around with having System Manager be able to send emails to End Users, etc. and was wondering - How do you edit the Message Body of the standard email message?

    To be more precise, we are looking to be able to customize this email that gets sent out of SMGR:

     Has anyone tried to do this? If so, could you share some notes - because I have been digging through forums, Avaya Documents, etc. and have not found this yet.

    Thanks,



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    James Davis
    Voice and Data Lead Engineer
    University of Nebraska Medical Center
    Omaha NE
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  • 2.  RE: Avaya SMGR Email - How to edit the message body?

    Posted 07-11-2022 09:57 AM
    Hi James,
                       We done the same exercise about a year / 18 months ago and was told by the mother ship (Avaya) on version 8.1.2 what you see is what you get not sure if they have made a update since, 

    Cheers
    Adrian,  



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    Adrian Baker
    IT
    Clayton UTZ
    SYDNEY
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    Original Message


  • 3.  RE: Avaya SMGR Email - How to edit the message body?

    Posted 07-28-2022 01:27 PM
    Hi James.  Look at this file:
    opt/Avaya/JBoss/wildfly-10.1.0.Final/modules/system/layers/base/com/avaya/smgr/conf/upm/main/UserNotifications.xml

    Backup and modify at your own risk.  Not sure changing this file will actually change the emails, but it's a place to start.




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    Tom Lynn
    Forum Moderator
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    Original Message