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  • 1.  Avaya API

    Posted 2 days ago

    Hello everyone.

    I am using Avaya API (Avaya IP Office CTI Web Services) and I have encountered several problems. Some API functions return an error even though I do everything according to the documentation.

    POST https://<server IP>:<server port>/inyama/service/callcontrol/holdCall
    when calling this function I get INVALID_INPUT_XML_DATA in response (please believe me I have checked several times what I am sending in the request)

    POST https://<server IP>:<server port>/inyama/service/callcontrol/clearCall
    when calling this function I get INVALID_INPUT_XML_DATA in response (please believe me I have checked several times what I am sending in the request)

    POST https://<server IP>:<server port>/inyama/service/session/heartbeat
    when calling this function I get
    Invalid page request!

    https://<server IP>:<server port>/inyama/service/presence ?jids=
    username1@xmpp-domain-name1, username1@xmpp-domain-name2,
    username2@xmpp-domain-name1
    when calling this function I get in response
    chat session not found for the appl session

    For all functions I use Application User account.
    All other functions work correctly and without errors.
    It seems to me that I am making some very small mistake, I would be very grateful for any help.



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    Ikol Serhii
    Icool
    Icool Inc.
    Zp
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