Profile

Randall Berry

The University of Texas Medical Branch

Contact Details

The University of Texas Medical Branch

Bio

  • 20 years Avaya and other voice platforms experience. 
  • Specialize in Call Center transformation - design and improvement
  • Expertise in system design and redundancy
  • IAUG Leader and Contact Center Council Member
  • Currently Sr Engineer University of Texas Medical Branch
  • Previously worked for iQor, Advanced Call Center Technologies and Safelite Glass
  • Aspiring writer, bread baker and musician