Products and Services Councils

IAUG Products & Services Councils

What is a Council?
Councils offer members an opportunity to connect and identify with peers and experts with shared interests and needs. Council members help ensure the voice of  the IAUG  community is heard. Being a part of a council is a way to provide a direct communication pipeline to Avaya and Avaya partners’ product development and services teams.
Click on a hyperlinked council to learn more: Customer Experience, Emerging Technologies and Team Collaboration.

Council Expectations
You can expect to participate in:​
  • 1 hour per month
  • 1 call per month 
  • +-10 calls per year
What IAUG Councils expect from you:​
  • Engaging in discussions
    • Provide input or feedback 
    • You are encouraged to ask questions 
  • Regular attendance
    • Can’t make a call? Let your council chair know!
Rules of Engagement: 
  1. Be an active member​
  2. Engage with your fellow council members​
  3. Use your Avaya resources​
  4. Share learned knowledge​
  5. Have fun!

Who is a part of a Council?
The council member? 

  • An IMPACT person within their company
  • (sometimes), an architect type person
  • Someone who wants to make a difference
  • Someone who wants to:
    • See a better product
    • Build better relationships within Avaya
    • Get involved
    • Find out what products are doing/what is happening within the industry
  • A sounding board for learning what is new
Who makes up a council?
  1. Council Chair​(s)
  2. Avaya Champion(s)
  3. Avaya Partners
  4. Avaya Customers

Why join a Council?

  • Build connections within Avaya
  • Gain product insight into current Avaya Products
  • Provide input on future releases
  • Network with  your peers

Interested in joining? Please complete the IAUG Council Application and select the council(s) you are interested in being a part of.
We can't wait to have you!