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  • 1.  inc-call-handling-trmt "like" solution

    Posted 09-09-2020 08:09 AM
    I have a site in Mexico where the TG solution is a DIOD TG and TelMex is sending 4 digits with a DID block of 0050 thru 0149. 5 digits is no better as that gets me a 90050. Ideally I'm looking for a ISDN-Pri "like" solution such as incoming call handling treatment to manipulate 00XX to a dialplan fitting ext. Any thoughts on how to this?

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    Dennis
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  • 2.  RE: inc-call-handling-trmt "like" solution

    Posted 09-11-2020 11:15 AM
    Dennis, 
    You can try adding that extension range into your dial plan using enbloc call type.  It requires all the digits at once which happens on trunk groups, and as such a user will never match an enbloc pattern.  Then you can use call-type analysis to modify it to suit your needs.

    This assumes a modern version of Communication manager, likely 6 or above but it may work with older loads.


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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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  • 3.  RE: inc-call-handling-trmt "like" solution

    Posted 09-11-2020 01:06 PM
    Thanks, we're running on CM 7 so I'll try that. 






  • 4.  RE: inc-call-handling-trmt "like" solution

    Posted 09-11-2020 05:42 PM
    And if enbloc doesn't work, you can choose to insert your own digits.  DIOD trunk group page 1 digit treatment lets you insert.  9 doesn't work for you, but a non-feature code digit should.

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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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  • 5.  RE: inc-call-handling-trmt "like" solution

    Posted 09-22-2020 11:13 AM
    Tom I am not seeing how enbloc would work in my case TelMex is sending 0051-0149 so I need to absorb 4 digits and replace them with specific exts digits. And 0 is our Attd VDN and is set to 1 digit length. 






  • 6.  RE: inc-call-handling-trmt "like" solution

    Posted 09-24-2020 06:01 PM
    Hi Dennis, I got your dial plan info.  Thanks.

    Option 1.
    I'm looking at the 2nd page of the DIOD trunk group.  There is a field called Digit Treatment.  Set that to Insertion and then tab over to digits and put in 78x.  the resulting inbound extension will fit your 7 digit extensions beginning with 78.  You'll have to find a block of contiguous numbers there.  For example, if you insert 788, you'd need extensions 7880050 through 7880149 free in your switch.

    Option 2
    Another option is to insert your AAR or ARS feature access code and to then match 0050-0149 in your AAR or ARS digit conversion table (I'd prefer AAR for this).  This will allow you to delete the leading zero and insert a 1, effectively transforming your 0050-0149 into 1050-1149 covered by your 10 and 11 four digit ranges. You could also insert digit 2-6 if the 1050-1149 range isn't available.  If you don't find a contiguous range, you can become more granular like Inc-call handling treatment by making more specific matching entries in digit-conversion.  

    disregard enbloc, I had another problem in mind.  

    Hope that helps.





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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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  • 7.  RE: inc-call-handling-trmt "like" solution

    Posted 09-24-2020 06:23 PM
    Option 3?

    A more elegant solution may be to absorb the 1st digit (0) and insert a 12,3,4,5 or 6, depending on what you have free. It would not require digit conversion and gives you more opportunities in the 4-digit extension ranges.

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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
    ------------------------------



  • 8.  RE: inc-call-handling-trmt "like" solution

    Posted 09-25-2020 08:56 AM
    Thanks I also prefer the AAR digit conversion table for stuff like this. For added complexity TelMex said no to E1 and would only provide SIP by the time that came to light I had already configured and programmed the G450 with an MM710. So TelMex has installed an AudioCodes M500 to convert SIP to mf DIOD. On Monday I asked them to change the M500 to E1 and hopefully they can get that. Right now they're having issues with the M500 passing inbound or outbound traffic. So I'm waiting to see if any of this works. 


    Sent from AT&T Yahoo Mail for iPhone





  • 9.  RE: inc-call-handling-trmt "like" solution

    Posted 09-25-2020 10:00 AM
    Hi,
    I had a similar situation on my locations, make sure you test call transfer and hold features thoroughly once they are done.