We have 96x1 series SIP phones in our environment and need to have a hotline button to 5 security phones. In an emergency such as a violent patient we need to be able to press a button on the phone and alert security without speaking to them.
We can get this working on H323 sets. We are migrating hundreds of phones off a nortel option 81 that have this feature, but we ideally need to use it with SIP phones since we use other SIP features like multiple device access.
Any ideas, even if not Avaya, are appreciated.
thank you.
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Kathleen DeSantis
Telecommunications Manager
Maimonides Medical Center
Brooklyn NY
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