General IAUG Discussion Forum

 View Only
  • 1.  SIP Integration with NEC and modifying Caller ID

    Posted 07-24-2020 10:01 AM
    Hi,
    Greetings.

    I have to undertake a critical project of integrating Avaya Aura Enterprise 7.1 system with NEC platform.
    On Avaya side we have 20 plus location in centralized system.
    On NEC we have 10 locations in Hub and spoke model.

    Questions :

    1. We want SIP integration between these system, do I need any license on Avaya side, my assumption is no, but I want to be sure on this.

    2. We can not have / afford direct network connectivity between each Avaya & NEC sites, we are planning to have network connectivity only between respective DCs of NEC & Avaya servers, and then install G450 gateway in Avaya DC for providing media connectivity to Avaya and NEC branches, as the DC G450 will have connectivity to all Avaya branches and NEC branches.  I will do this by disabling shuffling on SIP trunk. Please let me know if this is correct way of doing it.

    3. I want to modify the Caller IDs of the incoming calls from NEC PBXs as we have conflicting dial plans, where can I do this in CM / ASM ?

    4.Do I need any licenses on NEC side ?

    5. If anyone has done this type of integration, please share the experience and configurations.

    Thanks in advance.

    ------------------------------
    Arslan Ali
    UC Consultant
    Vodafone
    ------------------------------


  • 2.  RE: SIP Integration with NEC and modifying Caller ID

    Posted 07-29-2020 01:53 PM

    You would be integrating via Session Manager. You should be able to modify the CPN using the NEC adaptation you create. This is how we fixed CPN coming into Session Manager on a SIP trunk. The screen layout is different from this excel snippet. This entry inserts area code 917 before 654xxxx to show the cpn as 917-654-xxxx.

     

    adaptation settings


    ------------------------------
    Kathleen DeSantis
    Telecommunications Manager
    Maimonides Medical Center
    Brooklyn NY
    ------------------------------