Hi. Our company is in need of Avaya Support Engineers for Pasay and Cebu, Philippines.
Requirements:
- Bachelors Degree in technical field; Telecommunications, Electrical Engineering, Computer Science or equivalent related technical experience
- Preferably Avaya ACA
- At least 3 years experience supporting Avaya devices such as CM, Media Gateways, AES, CMS, Session Manager
- Can Interpret systems alarm code.
- Knowledgeable in Systems Issue and trouble shooting.
- Knowlegeable in ARS analysis, call routing, tenant partitioning.
- Knowledgeable in IP resource functions.
- Knowledgeable in IP network region.
- Knowledgeable in Verint IP recording platform.
- Has an above average communication skills in both oral and written.
- Customer Service, Process and Procedure oriented.
- Willing to work on shifting schedule in Pasay area.
Interested applicants may send their profile to worthy.reyes@systemantech.com