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EC500

  • 1.  EC500

    Posted 10-21-2014 05:56 AM

    We have a Rel 6.3 CM and have the ability to send the 5 digit extension when an internal call is sent out to the cell phone. However, we want to be able to send the entire phone number so that the person can call them back by clicking on recents in phone. Is there a way? Also does SA8931 do this or something else. Thanks.



  • 2.  EC500

    Posted 10-21-2014 06:23 AM
    Hij,
    Do you have for the mobiles a separate trunk??

    Regards,

    Martin

    Op 21 okt. 2014 om 15:56 heeft Shell Fairful mailto:iaug-faq@lists.iaug.org>> het volgende geschreven:


    We have a Rel 6.3 CM and have the ability to send the 5 digit extension when an internal call is sent out to the cell phone. However, we want to be able to send the entire phone number so that the person can call them back by clicking on recents in phone. Is there a way? Also does SA8931 do this or something else. Thanks.

    -----End Original Message-----

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  • 3.  RE: EC500

    Posted 10-21-2014 06:32 AM

    Sort of. We use a different trunk group from another gateway on our CM so that it will at least show up the 5 digit extension. However, if someone calls us from that gateway, it will only show up their main number and not the 5 digit extension.



  • 4.  EC500

    COMMITTEE MEMBER
    Posted 10-21-2014 06:36 AM
    You will need to make sure you map your 5-digit numbers using the change public-unknown table. This controls what the Caller-ID is on trunks that allow you to send out your own CLID.

    -Nick

    From: Shell Fairful [mailto:iaug-faq@lists.iaug.org]
    Sent: Tuesday, October 21, 2014 10:32 AM
    To: iaug-faq@lists.iaug.org
    Subject: [IAUG Forums] - RE: EC500


    Sort of. We use a different trunk group from another gateway on our CM so that it will at least show up the 5 digit extension. However, if someone calls us from that gateway, it will only show up their main number and not the 5 digit extension.

    -----End Original Message-----


  • 5.  RE: EC500

    Posted 10-21-2014 06:42 AM

    Okay. Will try a few for testing. However, we have about 2000 people who use EC500 on our system and was told that the public unknown tables have a limitation.



  • 6.  EC500

    COMMITTEE MEMBER
    Posted 10-21-2014 07:01 AM
    You can easily do ranges, which helps out. I think the limit is > 10,000 entries. At least, we are getting close to that, so it shouldn't be an issue.

    -Nick

    From: Shell Fairful [mailto:iaug-faq@lists.iaug.org]
    Sent: Tuesday, October 21, 2014 10:42 AM
    To: iaug-faq@lists.iaug.org
    Subject: [IAUG Forums] - RE: EC500


    Okay. Will try a few for testing. However, we have about 2000 people who use EC500 on our system and was told that the public unknown tables have a limitation.

    -----End Original Message-----