FAQs, Helpful Tips, and Screenshots

Expand all | Collapse all

PBX System Clean-up process

  • 1.  PBX System Clean-up process

    Posted 10-11-2014 02:56 AM

    I'm looking for suggestions to find and remove Extensions, Agent ID's, COR's, Route Patterns, VDN's, and Mailboxes that are no longer used.  This is a very large PBX, CM 6.3 (20,000 extensions) with a lot of turn-over, people come and go,  In the old Nortel world I could run an "Unplugged" report and find extensions that had become disabled.  Does anybody have any suggestions as to how to keep the system clean from excess overhead and no longer needed programming?

    MIke Quin



  • 2.  PBX System Clean-up process

    Posted 10-11-2014 11:02 AM
    You can do a list registered for IP Phonesdisplay errors and use error code 513 to find digital phones that are not connectednothing for analoglist route trunk-group xx to show trunk groups in route patternslist agents to see who is logged in or notlist trunk groups to see if any have no membersor status each trunk group to see which ones are out of service



    On Saturday, October 11, 2014 3:55 AM, Mike Quin <iaug-faq@lists.iaug.org> wrote:


    I'm looking for suggestions to find and remove Extensions, Agent ID's, COR's, Route Patterns, VDN's, and Mailboxes that are no longer used.  This is a very large PBX, CM 6.3 (20,000 extensions) with a lot of turn-over, people come and go,  In the old Nortel world I could run an "Unplugged" report and find extensions that had become disabled.  Does anybody have any suggestions as to how to keep the system clean from excess overhead and no longer needed programming?

    MIke Quin
    Site Links: View post online   View mailing list online   Start new thread via email   Unsubscribe from this mailing list   Manage your subscription

    Use of this email content is governed by the terms of service at:
    http://www.iaug.org/p/cm/ld/fid=2