FAQs, Helpful Tips, and Screenshots

 View Only
  • 1.  Ring Indicator on Bridged Appearances

    Posted 05-14-2014 01:42 PM

    Is it possible to get a ringing indicator lamp to light for secondary line appearance (bridged) with no audio?  

     

    Station A - ext rings

    User wants Station B ext visually on their phone and lamp to light as it rights but with no audio ringing set for the secondary line. 

    Is that possible?  



  • 2.  RE: Ring Indicator on Bridged Appearances

    Posted 06-04-2014 02:46 AM

    Take a look ar screen two in your "ch sta xxxx" confg. Darlene. Change  . . .

    Per Button Ring Control?  and  Bridged Call Alerting? to "y." Then when you add a bridged appearance you can set the ring type to "n."

    HTH

    Bill Marzahn

    Telecommunications Administrator
    Neighborhood Health Plan of Rhode Island
    299 Promenade Street
    Providence, RI 02908-5720
    401-459-6677 (Direct "Find-me" Line)
    401-709-7177 (Facsimile)
    www.nhpri.org and on Facebook

    Ranked the #4 Medicaid Health Insurance Plan in America by NCQA*

    * National Committee for Quality Assuran