Looking for ideas, suggestions, fixes for this issue. We are intermentently missing the RTP stream from AVAYA MedPro resulting in Exception 37's in NICE and 10% of calls not being recorded. The only intermentent calls that seem to fail are Internal type calls. I have been attempting to resolve this issue for over 6 months, needless to say that various people have combed over settings in both systems as well as the AES.
Has anyone experienced this and how did you resolve?
GMan