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  • 1.  Self-Service portal for Aura

    Posted 07-28-2020 07:56 AM
    Hello -  

    Is there a self-service piece to Aura 8, to  allow users to  program buttons/speed dials on their phone, call-fwd settings, VM passcode resets. 

    Thanks in advance 

    >mike


  • 2.  RE: Self-Service portal for Aura

    Posted 07-31-2020 04:09 PM
    Hi Mike,
    I've asked Kim Hientze to look at your message and I've pinged my own SE on the topic because I'm also interested in the answer!  Great question.  Hoping we can fill in the blanks.


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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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    Original Message


  • 3.  RE: Self-Service portal for Aura

    Posted 08-04-2020 04:56 PM
    Thanks Tom.

    Hope all is well !  

    >mike


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    Michael Goodwin
    Sr Comm Engineer
    Toll Brothers, Inc.
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    Original Message


  • 4.  RE: Self-Service portal for Aura

    Posted 08-20-2020 11:18 AM
    Yes there is a basic self-service portal available in System Manager but a really powerful one available called Customer Portal. We have this in use in some organisations with 10s of thousands of employees. Ask your account team about Customer Portal.

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    Rob Carmichael
    Consulting Sales Engineer
    Avaya
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    Original Message