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MSDL0485 error on TTY port connected to PMS

  • 1.  MSDL0485 error on TTY port connected to PMS

    Posted 04-12-2019 10:21 AM
    CS1K v7.6

    Periodically, the TTY port that's connected to our PMS system gets disabled due to the error message below. We don't see this volume of traffic coming from the PMS side, so we're confused as to why this happens. We have a second site with an identical setup and this never happens. 
    The helpful NTP tells us to "Identify the cause of the problem" Hilarious.

    Any thoughts?


    %
    % MSDL0304 GROUP 0 MSDL 14 (0) 290
    %
    % MSDL0485 14 (0) 0 200 586
    %
    % MSDL209 GROUP 0 MSDL 14 00000443 00000009 00000000
    %
    % MSDL209 GROUP 0 MSDL 14 00000443 0000009F 0000DE9C

    MSDL0485


    The Meridian 1 received 200 ore more messages from the MSDL port. Port put
    into Lockout for overload protection.

    Action: Identify the cause of the problem. Manually disable the AML, SDI or DCH
    configured on the MSDL port with one of the following commands: DIS AML x; for
    an AML link, DIS TTY x for an SDI or DIS DCH x; fora D-channel. Enable the port
    with one of the following commands: ENL AML x; for an AML Link, ENL TTY x;
    for an SDI or ENL DCH x: for a D-channel.

    ------------------------------
    Al Feinberg
    Sr. Telecommunications Analyst
    Hershey Entertainment & Resorts
    Hershey PA
    717-5081598
    ------------------------------