Unified Communications

I want to set label names for our busy-indicator buttons on an expansion module attached to 9608 set.
i am aware that this can be done locally from the phone sets but i want to achieve this remotely in bulks.
we have many expansion modules and it is not practical to change all the sets by going to each office and change it manually for every set.
System is Aura CM 6

thank you.


------------------------------
Ihab Moneer

------------------------------

​buttons have generic labels by default. They can also be customized by the user from the voice terminal.
These button-labels cannot be changed from the SAT. They can only be displayed.
Customized labels when displayed have a * next to the label if they have been customized from the voice terminal.


display button-labels 3202426                                   Page   1 of   2
                             FEATURE BUTTON LABELS


 Extension: 3202426

 BUTTON LABELS
   1:   3202426                       13:
   2:   3202426                       14:
   3:   3202426                       15:
   4:   SendAllCalls                 16:
   5: * Main                             17:
   6: * Main                             18:
   7: * Main                             19:
   8:   Busy 3206149              20:
   9:   Busy 3206159              21:
  10:   Busy 3206106             22:
  11: * RM 6020                     23:
  12:                                       24:
display button-labels 3202426                                   Page   2 of   2
                             FEATURE BUTTON LABELS



 Extension: 3202426

 BUTTON LABELS
  25: * RW 6155                     37:   Busy 3206154
  26: * RW 2069101213         38:   Busy 3205649
  27: * SY 6157                      39: * JM 6147
  28: * SY 2069650064          40: * DH 6153
  29: * TW 6160                     41: * MW 6103
  30: * TW 2063908305         42: * GZ 2355
  31:   Busy 3205972             43: * SS 6152
  32:                                       44: * MM 6432
  33:                                       45: * FL 2904
  34:                                       46:   Busy 3206156
  35:                                       47:
  36:                                       48:

 * = User Customized (5 or 13 character) label

Customized by the voice terminal user..
You can restrict button types

change button-restriction                                       Page   1 of   1
                     BUTTON TYPE CUSTOMIZATION RESTRICTIONS

 Restrict Customization Of Button Types? y

 Restrict Customization Of Labels For The Following Button Types:

     abrv-dial  s
     send-calls
     abrv-dial  g


------------------------------
AvayaTier3 bshamilton
Tier 3 Senior Field Engineer
B & D Consulting
------------------------------

Original Message:
Sent: 10-29-2018 06:44 PM
From: Ihab Moneer
Subject: 9600 labels for Busy-indicator programming

I want to set label names for our busy-indicator buttons on an expansion module attached to 9608 set.
i am aware that this can be done locally from the phone sets but i want to achieve this remotely in bulks.
we have many expansion modules and it is not practical to change all the sets by going to each office and change it manually for every set.
System is Aura CM 6

thank you.


------------------------------
Ihab Moneer

------------------------------
​

Original Message------

​buttons have generic labels by default. They can also be customized by the user from the voice terminal.
These button-labels cannot be changed from the SAT. They can only be displayed.
Customized labels when displayed have a * next to the label if they have been customized from the voice terminal.


display button-labels 3202426                                   Page   1 of   2
                             FEATURE BUTTON LABELS


 Extension: 3202426

 BUTTON LABELS
   1:   3202426                       13:
   2:   3202426                       14:
   3:   3202426                       15:
   4:   SendAllCalls                 16:
   5: * Main                             17:
   6: * Main                             18:
   7: * Main                             19:
   8:   Busy 3206149              20:
   9:   Busy 3206159              21:
  10:   Busy 3206106             22:
  11: * RM 6020                     23:
  12:                                       24:
display button-labels 3202426                                   Page   2 of   2
                             FEATURE BUTTON LABELS



 Extension: 3202426

 BUTTON LABELS
  25: * RW 6155                     37:   Busy 3206154
  26: * RW 2069101213         38:   Busy 3205649
  27: * SY 6157                      39: * JM 6147
  28: * SY 2069650064          40: * DH 6153
  29: * TW 6160                     41: * MW 6103
  30: * TW 2063908305         42: * GZ 2355
  31:   Busy 3205972             43: * SS 6152
  32:                                       44: * MM 6432
  33:                                       45: * FL 2904
  34:                                       46:   Busy 3206156
  35:                                       47:
  36:                                       48:

 * = User Customized (5 or 13 character) label

Customized by the voice terminal user..
You can restrict button types

change button-restriction                                       Page   1 of   1
                     BUTTON TYPE CUSTOMIZATION RESTRICTIONS

 Restrict Customization Of Button Types? y

 Restrict Customization Of Labels For The Following Button Types:

     abrv-dial  s
     send-calls
     abrv-dial  g


------------------------------
AvayaTier3 bshamilton
Tier 3 Senior Field Engineer
B & D Consulting
------------------------------

Original Message:
Sent: 10-29-2018 06:44 PM
From: Ihab Moneer
Subject: 9600 labels for Busy-indicator programming

I want to set label names for our busy-indicator buttons on an expansion module attached to 9608 set.
i am aware that this can be done locally from the phone sets but i want to achieve this remotely in bulks.
we have many expansion modules and it is not practical to change all the sets by going to each office and change it manually for every set.
System is Aura CM 6

thank you.


------------------------------
Ihab Moneer

------------------------------
​

​Morning

do you backup your phones to a HTTP site?

for the phones we look after in the 46xxsettings file on the utility server we set the HTTP server location for phone backup, each phone then on a regular basis backs up the configuration, call history logs and etc. as a txt file on the http sever, the file name is made up of the phone extension.

now you have this file you can edit it offline adding the lines you require, pump the files back onto the http server and from the phone select manual restore, and this if you've got the format correct will pull down the buttons you need.

I did this to pump a list of phone numbers to a few hundred phones at an office and it worked well.

Tony


------------------------------
Tony Horobin
Lead Voice Engineer
Experian
------------------------------

Original Message:
Sent: 10-29-2018 06:44 PM
From: Ihab Moneer
Subject: 9600 labels for Busy-indicator programming

I want to set label names for our busy-indicator buttons on an expansion module attached to 9608 set.
i am aware that this can be done locally from the phone sets but i want to achieve this remotely in bulks.
we have many expansion modules and it is not practical to change all the sets by going to each office and change it manually for every set.
System is Aura CM 6

thank you.


------------------------------
Ihab Moneer

------------------------------

Original Message------

​Morning

do you backup your phones to a HTTP site?

for the phones we look after in the 46xxsettings file on the utility server we set the HTTP server location for phone backup, each phone then on a regular basis backs up the configuration, call history logs and etc. as a txt file on the http sever, the file name is made up of the phone extension.

now you have this file you can edit it offline adding the lines you require, pump the files back onto the http server and from the phone select manual restore, and this if you've got the format correct will pull down the buttons you need.

I did this to pump a list of phone numbers to a few hundred phones at an office and it worked well.

Tony


------------------------------
Tony Horobin
Lead Voice Engineer
Experian
------------------------------

Original Message------

We're running windows IIS servers and we've found that the phones don't consume the edited backup file unless we use the user account that is the owner of the backup file (the user id of the webserver process owns the backup files that are written using webdav).

Anybody else run into this?  

​in the setting file the authentication for the phone backup is set up  
this is the section from my file
## Backup/Restore Authentication
## Specifies whether authentication is used for backup/restore file download.
##      Call server IP address and telephone's registration can be used as credentials.
##    0: Call server IP address and telephone's registration password
##    are not included as credentials.
##    1: The call server IP address and the telephone's registration
##      password are included as the credentials in an Authorization request-header
SET BRAUTH 0

I am using apache web server as it's hidden within the office network I didn't set any authentication on the http server. this has been in place for a few years now with no issues at all.

Tony


------------------------------
Tony Horobin
Lead Voice Engineer
Experian UK
------------------------------

Original Message:
Sent: 10-30-2018 08:47 PM
From: Tom Lynn
Subject: 9600 labels for Busy-indicator programming

To clarify.... Unless we use the owner account to make the edits.

Original Message------

We're running windows IIS servers and we've found that the phones don't consume the edited backup file unless we use the user account that is the owner of the backup file (the user id of the webserver process owns the backup files that are written using webdav).

Anybody else run into this?