Contact Centers, CRM Customer Engagement

Software patches to allow for administration of J100-Series IP Phones on Avaya Aura 7.1.3 have been provided by Avaya. There are two software components to deliver this solution. A System Manager 7.1.3.2 HotFix identified via PSN005266u and a Session Manager 7.1.3.2 patch identified via PSN005267u.   The Session Manager PSN details the main operational changes and a list of things that should be considered when rolling out this solution, including some differences that may be seen when both J100-Series IP Phones and 9600-Series IP Phone are used within the same environment. Be sure to read the PSNs before rolling out the software changes to the servers.

Software patches to allow for administration of J100-Series IP Phones on Avaya Aura 7.1.3 have been provided by Avaya. There are two software components to deliver this solution. A System Manager 7.1.3.2 HotFix identified via PSN005266u and a Session Manager 7.1.3.2 patch identified via PSN005267u.   The Session Manager PSN details the main operational changes and a list of things that should be considered when rolling out this solution, including some differences that may be seen when both J100-Series IP Phones and 9600-Series IP Phone are used within the same environment. Be sure to read the PSNs before rolling out the software changes to the servers.