Contact Centers, CRM Customer Engagement

I know I broached this subject in the past, but cannot find it in the search.

We are currently using the Avaya 3641 wireless handsets in a number of places across our campus. We inadvertently discovered that although the device is marketed as a 802.11a/b/g/n device, the phone registers as a 'b' client and negotiates a lower rate.for itself, and slows down every other device on the same AP. We then verified this in documentation.

I was tasked at finding a different device and I was quoted a price from our vendor to replace the current handsets with the newest Spectralink 8440 handsets, but the price was cost prohibitive.

I think I remember someone stating that they have used older release of iPhones running the Equinox app on it as an alternative. Am I remembering this correctly, or does anyone have any other ideas os options that you are using to accomplish this?

 

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[Bill] [Wilhelm]
[Unified Communications Engineer]
[John Carroll University]
[University Hts.] [Ohio]
[none]
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Have you seen the Yealink phones?  They have some that are SIP to a base station and then dect from the base to the phone.  You can also link the bases together to extend the range.  We are testing a couple in our warehouse (750k+ sq ft) and have had good results so far.

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Travis Hill
Telephony Engineer
Scansource
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Original Message:
Sent: 09-11-2018 05:00 PM
From: William Wilhelm
Subject: Spectralink 3641 Alternatives

I know I broached this subject in the past, but cannot find it in the search.

We are currently using the Avaya 3641 wireless handsets in a number of places across our campus. We inadvertently discovered that although the device is marketed as a 802.11a/b/g/n device, the phone registers as a 'b' client and negotiates a lower rate.for itself, and slows down every other device on the same AP. We then verified this in documentation.

I was tasked at finding a different device and I was quoted a price from our vendor to replace the current handsets with the newest Spectralink 8440 handsets, but the price was cost prohibitive.

I think I remember someone stating that they have used older release of iPhones running the Equinox app on it as an alternative. Am I remembering this correctly, or does anyone have any other ideas os options that you are using to accomplish this?

 

------------------------------
[Bill] [Wilhelm]
[Unified Communications Engineer]
[John Carroll University]
[University Hts.] [Ohio]
[none]
------------------------------