Contact Centers, CRM Customer Engagement

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  • 1.  Avaya J179 with Wifi and Bluetooth

    Posted 08-30-2018 09:30 AM

    I've got the J179 working with Wifi (SIP remote worker), but cannot find any settings to add a bluetooth headset. Anyone have this working?



  • 2.  RE: Avaya J179 with Wifi and Bluetooth

    Posted 08-30-2018 11:41 AM
    Bluetooth requires J100 4.0.0 software which is scheduled for release at the end of December.

    Gord Webster - Product Manager IP Deskphones - Avaya



  • 3.  RE: Avaya J179 with Wifi and Bluetooth

    Posted 02-21-2019 02:36 PM
    I've been trying to get the wifi to work.  What did you have to do?

    ------------------------------
    Keven Foster
    Communications Systems Technician
    Cooperative Energy
    ------------------------------



  • 4.  RE: Avaya J179 with Wifi and Bluetooth

    Posted 02-22-2019 11:45 AM
    Requires:
    - using SIP software (latest is 4.0.0.0)
    - a J100/K100 Wireless Module installed in the J179
    - SET WIFISTAT 1 or SET WIFISTAT 2 in the 46xxsettings.txt file

    With that in place, the WiFi can be configured through the craft menu, settings file, or web interface. 

    You cannot search and connect to a hidden SSID.

    ------------------------------
    Gord Webster
    Product Manager
    Avaya
    16135959560
    ------------------------------



  • 5.  RE: Avaya J179 with Wifi and Bluetooth

    Posted 02-27-2019 08:32 AM
    We have all that set and it's still not working.  We have WPA2 with AES and we cannot get it to work.

    ------------------------------
    Keven Foster
    Communications Systems Technician
    Cooperative Energy
    ------------------------------



  • 6.  RE: Avaya J179 with Wifi and Bluetooth

    Posted 02-27-2019 08:39 AM
    We can't get the Security to change from 802.1X EAP.    We're using WPA2.

    ------------------------------
    Keven Foster
    Communications Systems Technician
    Cooperative Energy
    ------------------------------