Education

    IAUG Webinars allow you to enjoy education at your convenience - no out of office time or direct costs incurred. Our webinars provide real-time access to industry experts on today’s hottest topics.

    As an IAUG member, you also have unlimited access to the IAUG Webinar Archives located in IAUG365. Join today to take advantage of this benefit.

    Upcoming Webinars

    Why Packet Capture Solutions Can’t Solve VoIP Call Quality Problems


    Date: 
     Wednesday, July 12, 2017
    Time: 10:00 a.m. - 11:00 a.m. CST 

    Register Today!

    Solving VoIP call quality problems can be challenging if the wrong tools are brought to bear. This webinar will investigate the technical reasons why packet capture solutions can’t be used to solve call quality problems, and also dive into what type of information needs to be collected and analyzed to determine the root-causes of VoIP and video quality problems.

    Presented by: Tim Titus, CTO, PathSolutions

    Hot Topics: Fabric Networking, Service Solutions, Tools
    Segment: Enterprise/Midmarket
    Feature: Cloud, SIP
    Audience: Business Leader/Decision Maker, Developer/Architect, IT

    VQM - Beyond the Network


    Date: 
     Wednesday, August 9, 2017
    Time: 10:00 a.m. - 11:00 a.m. CST 

    Register Today!

    The root cause of many Voice Quality Management (VQM) issues can be diagnosed to misconfiguration or poor design rather than network performance. If the UC configuration is wrong it’s going to look like a network performance issue, but the network team won’t be able to resolve it. This webinar describes a few simple steps you should always take before looking at the performance of the data network.

    Hot Topics: Fabric Networking; Service Solutions; Tools
    Segment: Enterprise
    Feature: Cloud; SIP
    Audience: Customer Care/Contact Center Staff & Leaders; CXO; IT 

    Presented by: Ross Williams, COO, Virsae

     

    End Phone Number and Toll-Free Number Management Headaches


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