I am the switch administrator for a large campus based 8710
platform Avaya PBX running CM 4.0. Our subscribers are located
across several multi-level buildings, in perimeter office spaces
and cubicles. Policy allows the users to log-off their assigned IP
phones and onto other available IP phones in other areas of the
building in some cases. This creates a potential problem with
locating a 911 caller since the PSAP receives only 10-digit ANI
based on the caller's extension number. I hear rumors that Cisco
has a workaround for this issue with their Call Manager VoIP
system. Are there any workarounds for the Avaya VoIP solution?
Possibly phone set MAC-address based location? Any ideas would be
appreciated!
Apr 22
2011
2011
E911 Location Issues with VoIP Telephony
Charles Chamblee
[MTS]
[MTS]
AvayaTier3 bsh bshamilton
[B & D Consulting]
[B & D Consulting]
I am the switch administrator for a large campus based 8710
platform Avaya PBX running CM 4.0. Our subscribers are located
across several multi-level buildings, in perimeter office spaces
and cubicles. Policy allows the users to log-off their assigned IP
phones and onto other available IP phones in other areas of the
building in some cases. This creates a potential problem with
locating a 911 caller since the PSAP receives only 10-digit ANI
based on the caller's extension number. I hear rumors that Cisco
has a workaround for this issue with their Call Manager VoIP
system. Are there any workarounds for the Avaya VoIP solution?
Possibly phone set MAC-address based location? Any ideas would be
appreciated!
See attached for Avaya
See attached for Avaya
All Times America/New_York