Jim Kline, ACIS
    I have a CM with CMM 6.0....I have all the current service packs on except for CM SP #2 which is on PLDS, but doesn't have release notes on Avaya support.

    Anyway, I have had Avaya tier 3 look at this issue....signalling group and trunk group are up. All the channels are up.....All config has been gone over with a fine tooth comb....

    Have removed and reinstalled the trunk and signalling groups, did a reset sys 4 and rebooted the entire machine.....nothing gets it working.

    When you dial voicemail or cover to it it is busy....in a list trace I get "denial event 1191 network not available..." Maintaince manual doesn't give any details that help.

    Avaya Tier 3 does not know what to do, but we are waiting for pre-registration to come through in order to escalate.

    anyone else run into this with the new 6.0?
    Maroun El Hage

    i have the same issue.
    please let me know if u solved it.

    thank you
    Jim Kline, ACIS
    a couple of things to check:

    -CMM 6.0 and CM should have the same IP address but different ports. So you have to have it configured in node names with same IP and then using different ports on the signalling group page.
    -Makes sure in the CMM on switch link admin that you carefully read which port is assigned to which IP address. The form flip flops them from IA770 and I saw tier 3 enter them backwards.
    Pat Dolphin
    what was the fix for this? we have an installation now and the same results. The TCP ports are correct, matched the IP addresses. stopped and started the CMM, busy/released the signal group and same issue you had.
    Jim Kline, ACIS
    try removing the signalling group all together and putting it back.

    Also, make sure that you have the correct patches on the system platform as well as the template patches for CM and CMM.
    This is a working configuration they did change on CMM R6 the integration you got the option of H323 or SIP, this is a well know configuration CMM H323

    display signaling-group 99 Page 1 of 2

    Group Number: 99 Group Type: h.323
    SBS? n Remote Office? n Max number of NCA TSC: 10
    Q-SIP? n Max number of CA TSC: 10
    IP Video? n Trunk Group for NCA TSC: 99
    Trunk Group for Channel Selection: 99 X-Mobility/Wireless Type: NONE
    TSC Supplementary Service Protocol: b
    Location for Routing Incoming Calls: T303 Timer(sec): 10
    H.245 DTMF Signal Tone Duration(msec):
    Near-end Node Name: procr Far-end Node Name: msgserver
    Near-end Listen Port: 1720 Far-end Listen Port: 11720
    Far-end Network Region: 1
    LRQ Required? n Calls Share IP Signaling Connection? y
    RRQ Required? n
    Bypass If IP Threshold Exceeded? n
    H.235 Annex H Required? n
    DTMF over IP: out-of-band Direct IP-IP Audio Connections? y
    Link Loss Delay Timer(sec): 90 IP Audio Hairpinning? n
    Enable Layer 3 Test? n Interworking Message: PROGress
    H.323 Station Outgoing Direct Media? n DCP/Analog Bearer Capability: 3.1kHz

    display trunk-group 99 Page 1 of 21

    Group Number: 99 Group Type: isdn CDR Reports: y
    Group Name: msgserver COR: 1 TN: 1 TAC: 199
    Direction: two-way Outgoing Display? n Carrier Medium: H.323
    Dial Access? n Busy Threshold: 255 Night Service:
    Queue Length: 0
    Service Type: tie Auth Code? n
    Member Assignment Method: auto
    Signaling Group: 99
    Number of Members: 36

    display trunk-group 99 Page 2 of 21
    Group Type: isdn

    Codeset to Send Display: 6 Codeset to Send National IEs: 6
    Charge Advice: none
    Supplementary Service Protocol: b Digit Handling (in/out): enbloc/enbloc

    Digital Loss Group: 18
    Incoming Calling Number - Delete: Insert: Format:

    Disconnect Supervision - In? y Out? n
    Answer Supervision Timeout: 0
    CONNECT Reliable When Call Leaves ISDN? n
    XOIP Treatment: auto Delay Call Setup When Accessed Via IGAR? n

    display trunk-group 99 Page 3 of 21
    ACA Assignment? n Measured: none
    Internal Alert? n Maintenance Tests? y
    Data Restriction? n NCA-TSC Trunk Member: 1
    Send Name: n Send Calling Number: y
    Used for DCS? n Hop Dgt? n Send EMU Visitor CPN? n
    Suppress # Outpulsing? n Format: private
    UUI IE Treatment: service-provider

    Replace Restricted Numbers? n
    Replace Unavailable Numbers? n
    Send Called/Busy/Connected Number: y
    Hold/Unhold Notifications? y
    Send UUI IE? y Modify Tandem Calling Number: no
    Send UCID? n
    Send Codeset 6/7 LAI IE? y

    display trunk-group 99 Page 4 of 21

    TSC Method for Auto Callback: drop-if-possible
    Diversion by Reroute? y
    Path Replacement? y
    Path Replacement with Retention? n
    Path Replacement Method: better-route
    SBS? n
    Display Forwarding Party Name? y
    Character Set for QSIG Name: eurofont
    QSIG Value-Added? y
    QSIG-Value Coverage Encoding: proprietary
    SIP Reference Trunk Group:

    display hunt-group 99 Page 1 of 60

    Group Number: 99 ACD? n
    Group Name: msgserver Queue? n
    Group Extension: 2999 Vector? n
    Group Type: ucd-mia Coverage Path:
    TN: 1 Night Service Destination:
    COR: 1 MM Early Answer? n
    Security Code: Local Agent Preference? n
    ISDN/SIP Caller Display:

    display hunt-group 99 Page 2 of 60

    LWC Reception: none AUDIX Name:

    Message Center: qsig-mwi
    Send Reroute Request: y
    Voice Mail Number: 2999
    Routing Digits (e.g. AAR/ARS Access Code): 8 Provide Ringback? n
    TSC per MWI Interrogation? n

    Make sure you have this settings in CMM

    Switch num 1
    Ext lenght 4
    Int type H323
    Link add messaging (IP CM server) switch (IP Cm server) they both should be the same

    Sig group members 36, Mess TCP 11720, Switch TCP 1720
    Media encription OFF

    That works fine audix answering!!!!!

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