Ken Means
    [Subscriber Members]
    Ok why can't i get the webLM to work on a MAS and even when i load it on a different server what do you do to get the PLDS lic over to the MM system? I have been reading and looking but this one seems to have me a bit stumped

    can someone give me the short version of the new licensing procedure ?
    Chuck RCT
    [Subscriber Members]
    I have noticed on the new MM 5.2 installs I have done so far with the separate servers (i.e. not the single server MM) is that the MISCM silent install of WebLM on the MAS seems to use the default port of 8443 and not 52233. That might be part of your problem.

    So the process is to load WebLM on a server. Login to WebLM and install the MM license file. On the MAS go into VMSC then Licensing and fill in the correct WebLM URL (In the Web browser, enter the URL for the WebLM server in the format, https: //:/WebLM/LicenseServer or https: //:/WebLM/LicenseServer .

    Chuck

    RCT Technologies
    Ken Means
    [Subscriber Members]
    Thanks ! i will give it a try
    Steve Schroer
    [Subscriber Members]
    We just ran into this. The issue came about because of PLDS. PLDS asks for the MAC address of the corporate Ethernet interface. If you enter the WebLM URL as "localmachine", the system looks at the MAC address of the private interface and goes into an error state. Replace "localmachine" with the IP address of the corporate interface. Next, you must restart the Apache Tomcat service to update the license.
    Ken Means
    [Subscriber Members]
    thanks

    I changed the port to 8443 and it works fine now. How did you find that? And when the plds asks for the host ID is it indeed the first nic on mas one ? I usually do not pull this file but i may have to stat and i need to make sure that i am giving them the right host id.
    Emile McQueen
    [Subscriber Members]
    Ken...I believe you always want to use the MAC off the private nic. If you log into WebLM and go to server properties the primary MAC address is always the private nic.
    Eric Stoddard
    [Chevron Phillips Chemical Company LP]
    Ken...I believe you always want to use the MAC off the private nic. If you log into WebLM and go to server properties the primary MAC address is always the private nic.

    In my case with MM for Exchange this was actually the MAC from the Corporate NIC. I think the Avaya documentation also states it is taken from the Corporate NIC.
    Emile McQueen
    [Subscriber Members]
    In my case with MM for Exchange this was actually the MAC from the Corporate NIC. I think the Avaya documentation also states it is taken from the Corporate NIC.

    Eric I stand corrected as I dont have time to dig up the documentation. I can see the logic of MM with Exchange using the corporate NIC as thats the only one in play but I thought with the MSS it would use the private.
    Ken Means
    [Subscriber Members]
    i have the lic file in the weblm and all seems fine but do i need to import something in to the vmsc license ? I am using sip and the install guide looks like it is telling me to import a certificate from the weblm?

    below is from page 60 of the install guide

    Importing certificates from license
    Import the license file in VMSC to apply the certificates to your VMD.
    Note:
    Note: To import the certificates, you must copy the license file to the MAS on which you
    use VMSC to import the certificates.
    1. In the Voice Mail System Configuration window, navigate to Licensing.
    2. Right-click Licensing and select Import Certificates from License.
    The system opens the License Import Wizard.
    3. Complete the wizard.
    4. Restart the Messaging Application Server service on all MASs.
    Emile McQueen
    [Subscriber Members]
    Ken,

    Yes open up the VMSC. Right click on licensing and click import then just browse to the license file and that should do it.

    Thanks

    Tony
    Ken Means
    [Subscriber Members]
    And that is what i havealways done but it seems odd that you would now need to install the lic and then import the same one into the vmsc.
    Len Chong
    [Subscriber Members]
    If you download the new WebLM application for Linux or Windows they are automatically set to use port 8443.
    Psiphon .
    If you download the new WebLM application for Linux or Windows they are automatically set to use port 8443.

    Hi All,

    Just to confirm on this:
    The Avaya documentation that states use port 52233 is incorrect?
    The port to use is 8443?

    Thanks
    David H Carswell, Jr
    [Subscriber Members]
    So do you actually need weblm if you are just importing the license into the VMSC?
    Ken Means
    [Subscriber Members]
    Sad to say but yes.
    David H Carswell, Jr
    [Subscriber Members]
    Ok I tried to install weblm and I get an error create process failed -%1 is not a valid Win32 Application. This error pops up right away any ideas? I am running 32 bit OS.
    Eric Stoddard
    [Chevron Phillips Chemical Company LP]
    Ok I tried to install weblm and I get an error create process failed -%1 is not a valid Win32 Application. This error pops up right away any ideas? I am running 32 bit OS.

    I had that same error and it wouldn't work until I patched the system.
    David H Carswell, Jr
    [Subscriber Members]
    good to note. I was going to do Weblm before patching MM.
    Psiphon .
    Ok I tried to install weblm and I get an error create process failed -%1 is not a valid Win32 Application. This error pops up right away any ideas? I am running 32 bit OS.

    Log on as local admin and it works.
    David H Carswell, Jr
    [Subscriber Members]
    Thanks for the info.
    Len Chong
    [Subscriber Members]
    I tried logging in as mmacct and I get the same error %1, when I login as the domain administrator it works. If you follow the manual the WebLM licensing isn't too bad.
    Ngo Ngoc Thoi
    [Subscriber Members]
    hi all,

    when loading license for MM, Avaya PLDS application ask me to enter information for both Host ID (Mac Address) and Voice Mail Domain field. Could you please help to check what information I need to enter for Voice Mail Domain and how to have this info ?
    Ngo Ngoc Thoi
    [Subscriber Members]
    hi all,

    when loading license for MM, Avaya PLDS application ask me to enter information for both Host ID (Mac Address) and Voice Mail Domain field. Could you please help to check what information I need to enter for Voice Mail Domain and how to have this info ?

    hi all,
    any advice for this case ?
    Martin Bunting
    [Subscriber Members]
    I just re-installed WebLM and after the MAS failed and currently getting the new license file for the new Host ID. Unfortunately I installed with port 8443, and I need to use port 52233. How can I change WebLM to use the new port. Do I need to uninstall and reinstall, or is their an easier way. Thanks.
    Psiphon .
    I just re-installed WebLM and after the MAS failed and currently getting the new license file for the new Host ID. Unfortunately I installed with port 8443, and I need to use port 52233. How can I change WebLM to use the new port. Do I need to uninstall and reinstall, or is their an easier way. Thanks.

    You need to reinstall weblm or you can change the port used in Vmsc both work.
    Ken Means
    [Subscriber Members]
    You can hack it but it is just easier to rerun the install and change the port number
    Martin Bunting
    [Subscriber Members]
    Found out you can edit the server.xml file in c:\opt\coreservices\tomcat-5.5.9\conf. You also need to disable the Apache in Services first. At the end of the day it is easier just to un-install and re-install.

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