Ken Liss
    [Subscriber Members]
    My boss has EC500 and is happy with how it works. He would like incoming calls to show the callers name as well as the number on his cell phone. He does see both caller name and number on office phone.

    Does the Configuration Set option need to be changed? I'm having a hard time finding documentation on what each configuration set accomplishes.

    Using Avaya Definity R013, 8700

    thanks in advance, Ken
    Thomas E Buffington
    [Tyco Electronics]
    If you place a call from your PBX you are more than likely sending out the name and callerID but the cell phone and some other locations (home, etc.) may or may not see the name depending on the carrier used on that end.
    Arjay Bernales
    [Subscriber Members]
    Change the public unknown numbering for his extension, so the output CPN would be his extension when displaying that on his cellphone.

    Sinuswerte
    Ken Liss
    [Subscriber Members]
    Change the public unknown numbering for his extension, so the output CPN would be his extension when displaying that on his cellphone.

    Sinuswerte

    I'm not quite clear on what you mean "output CPN would be his extension when displaying on his cellphone". He wants the persons name and phone # calling his office phone to display on his cell phone, same as what is shows on office phone. Is this what you mean? thanks.
    Inactive Forum User
    [Subscriber Members]
    Is this actually possible? When I see an EC500 call on my cell phone I only ever get the number. If I happen to have the number stored as a contact on my cell phone I see the name (even with someone's office extension if I've created a secondary phone number for them with just their 4 digit extension)

    Maybe it's just my service, but I've never seen a cell phone get anything other than the phone number as caller ID (not like the land line that gets a name as well). Basically I'm wondering if it's a restriction of the cell service, or if the pbx can actually pass on the name through to the cell phone as well, which is basically the original question here that I didn't actually see answered.

    All Times America/New_York


    Copyright © 2014The International Avaya User Group. All Rights Reserved

    All material, files, logos and tradarks within this site are properties of their respective organizations.


    Terms of Service - Privacy Policy - Contact