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    Keynote Speakers

    Pierre-Paul Allard, SVP WW Sales & President Global Field Ops., Avaya  

      with David Vellequette, SVP & CFO, Avaya

    Pierre-Paul Allard-15.jpgdave-vellequette-hi-res.jpgMonday, April 28, 8:00am - 9:30am
    Amplifying Customer Value through Business Relevance

    Excellent value – customers expect it and companies want to provide it but to do so requires thought and purpose for optimizing every interaction and conversation with customers. In the midst of a cautious IT spending environment is an opportunity to deliver a real value-based proposition to better serve customers. Research shows that building customer value is second only to value for money in importance to building customer relationships. The enterprise that embarks on this journey with their customers doesn’t make it happen by accident. Pierre-Paul Allard and David Vellequette will share Avaya use cases, derived from a customer-centric strategy, to demonstrate the key differentiators for amplifying the value from Avaya solutions.


    Kevin Kennedy, President & CEO, Avaya                                                          

    kevin-kennedy-hi-res (1).jpgTuesday, April 29, 8:00am - 9:15am
    The Art of Simplicity

    We are the most hyper-connected generation of all time and one thing is certain: technology end-users have come to expect high productivity and anywhere, anytime access that is simple to use. Therefore, a crucial prerequisite of delivering on any promise will be the ability to make complex elements simple yet powerful. Kevin Kennedy will demonstrate how Avaya’s unique approach to the stack is far beyond the status quo, delivering the power behind the technology which allows customers to focus on their most critical priorities. For each customer – in different ways – Avaya’s stack supports innovation, choice and flexibility and simple usability. Kevin Kennedy will demonstrate that while technology is important, the future is about usability and simple really is smart. 


    Emmitt Smith

    rsrzprns.jpgWednesday, April 30, 9:15am - 10:30am
    Game On!

    A passionate entrepreneur, small business owner, as well as a Pro Football Hall of Famer and the NFL's all-time leading rusher, Emmitt Smith is an expert at setting and achieving goals in all areas of his life. A forward-thinking businessman who now heads up several small businesses spanning real estate, construction, technology and philanthropy (via Pat & Emmitt Smith Charities), Smith will share his life story and success strategies with attendees.

    CONVERGE2014 attendees will leave this entertaining and motivational keynote with inspiration to fuel setting your own personal and professional goals, following through and achieving maximum success.

    About Emmitt Smith

    As President & CEO of Emmitt Smith Enterprises, Inc., Smith leads a team of talented individuals who oversee the company’s many ventures — including Pat & Emmitt Smith Charities, the marketing and management of the Emmitt Smith brand, and the company’s two core businesses, EJ Smith Construction and E Smith Legacy, a real estate company.

    Smith first rose to prominence via an illustrious football career, which included three Super Bowl championships as a member of the Dallas Cowboys. Inducted into the Pro Football Hall of Fame as part of the Class of 2010, Smith is the NFL’s all-time leading rusher.

    In 2006, Smith with dance partner Cheryl Burke, was crowned winner of the hit ABC reality show “Dancing with the Stars, " and returned for the All-star season in 2012.

    Sponsored by:

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    Learn more about the content coming to CONVERGE2014.

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    One-Minute Surveys

    2014 Service Excellence Award

    Business Partner Leadership Engagement Experience

    Avaya Leadership Engagement Experience

    April 27 - May 1, 2014 | Dallas, TX

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