About IAUG

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    International Avaya Users Group

    At 5,200 members strong, the International Avaya Users Group (IAUG) combines the previous Avaya and heritage Nortel user groups into one of the world's largest international organizations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers everywhere.

    IAUG's primary goals are to:

    • Advocate on behalf of the needs and interests of Avaya customers;
    • Provide a direct channel of feedback from customers to Avaya leadership;
    • Serve as a conduit of product and company information from Avaya to its customers;
    • Provide training, industry news, networking opportunities, and other value-adds to Avaya customers;
    • Create valuable networks among Avaya customers; and
    • Facilitate a positive, productive relationship between Avaya and its customers

    Our History

    In 2010, members from the International Nortel Networks Users Association (INNUA), the International Alliance of Avaya Users (InAAU), and Insight 100INC joined together to form the International Avaya Users Group (IAUG). This powerful international group of users has spent more than two decades providing advocacy, networking and education to Avaya customers worldwide who are looking for a partner that enables them to share their voice, improve their knowledge, protect their investments and influence product development and service delivery.

    Our Future

    Our one-of-a-kind community has been designed to give members unparalleled access to industry leaders, Avaya experts, and networking with peers that face similar challenges. Together, we share ideas and solve common problems; all while advancing our knowledge and directly influencing Avaya product development.

    At the IAUG we believe in the power of collaboration. We're not just an organization — we're an advocate. And together we'll continue to empower our more than 5,000 members with the resources they need to protect their investments, expand their networks and directly influence Avaya product development. Want to join us?

    Join IAUG and let's start advancing together.


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