Education

     

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    Interested in accessing relevant industry information? Access 130+ sessions from CONVERGE2014 when you purchase session recordings through IAUG's online store. Purchase the full set, or one of our hot topic bundles filled with the information you need to know, created specifically with our members in mind.

    We've provided two sample sessions in the BYOD & Security and Interoperability & Integration bundles. Check them out and see a sample of the great content you'll have access to.

    Already purchased this year's CONVERGE2014 recordings? Click here to access them!

    COVGERGE2013 recordings are now complimentary to all members. Please login to enjoy this member benefit.  

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    2014 Recordings - Complete Set

    Want to have access to the 130+ sessions recorded at CONVERGE2014? Take advantage of significant savings by purchasing all recorded sessions. Topics include:

    • Contact Center
    • SIP
    • Maintenance & Services
    • Business Strategies & ROI
    • Trends
    • Unified Communications
    • Unified Communications - Focus on Integration

    CONVERGE2014 Attendee Price: $99
    IAUG Member Price: $399
    Non-member Price: $499 

    2014 Recordings - Best of Contact Center 

    In order to remain competitive, call centers are evolving into next generation multi-media contact centers while trying to leverage their traditional infrastructures. These sessions provide exciting advancements in intelligent communications for businesses of all sizes, including contact routing and management, multi-channel interactions (including web and email), self-service solutions, traditional and multi-channel reporting and proactive contact solutions. A particular emphasis is placed on customers who have implemented real-world solutions in all these areas.

     IAUG Member Price: $199
    Non-member Price: $299 
     

    2014 Recordings - Maintenance & Services

    These sessions focus on Avaya Services and how Avaya and Avaya-authorized partners deliver full end-to-end capabilities to help transform multi-vendor networks with unparalleled performance, integrated applications, consulting, security and recovery planning. Sessions teach how upcoming changes will affect you and your maintenance agreements.

     IAUG Member Price: $199
    Non-member Price: $299 

    2014 Recordings - Business Strategies & ROI

    With a focus on helping attendees succeed in business, these sessions will feature customer case studies and subject matter experts sharing their insights on how to show ROI in the budgeting process, become an influencer and how to project manage implementation across networks.

    IAUG Member Price: $199
    Non-member Price: $299 

    2014 Recordings - Trends

    Enterprises of all sizes are looking into the flexible, frictionless infrastructure that a private, public, or hybrid cloud promises. Explore the ins and outs of the cloud and how best to incorporate it into your organization’s planning. 

    IAUG Member Price: $199
    Non-member Price: $299 

    2014 Recordings - Best of SIP 

    SIP is still hip, and it is not going away any time soon. Share the latest on Session Initiation Protocol from Avaya experts, Avaya Partners and users from all stages of implementation.

    IAUG Member Price: $199
    Non-member Price: $299 


    2014 Recordings - Best of Unified Communications

    This topic provides a focus on collaboration within the products and services Avaya offers. Attendees will learn how to leverage their messaging, video, and other communications platforms to enhance the ability of their users to take advantage of the benefits of real-time collaboration.

    IAUG Member Price: $199
    Non-member Price: $299 

    2014 Recordings - Best of Unified Communications: Focus on Integration

    Business and IT leaders are investing in solutions that keep a close eye on cost, value and deployment risk. In some cases, by integrating Avaya solutions with platforms like Microsoft Lync, SAP or VMware, collaboration becomes easier and more innovative. These sessions will have a special focus on integration with Lync.

    IAUG Member Price: $199
    Non-member Price: $299



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