Education

    IAUG Webinars allow you to enjoy education at your convenience - no out of office time or direct costs incurred. Our webinars provide real-time access to industry experts on today’s hottest topics.

    As an IAUG member, you also have unlimited access to the IAUG Webinar Archives located in IAUG365. Join today to take advantage of this benefit.

    Upcoming Webinars

    Considerations for Deploying Avaya Aura with Hyperconverged Infrastructure Solutions

    Date:  Wednesday, January 25, 2017
    Time: 10:00 a.m. - 11:00 a.m. CST 

    Register Today!

    Hyperconverged platforms, where compute, storage and virtualization are combined into a single appliance, are becoming a popular mode for deploying infrastructure to support Avaya Aura installations. This session will discuss the benefits, pitfalls and best practices of running Avaya Aura with hyperconverged solutions, including details on performance, sizing, data protection and high availability.

    Presented by: Jason Burns, Solutions Architect – UC & Networking, Nutanix

    Hot Topics: Business Strategies & ROI; Service Solutions; Team Engagement & Collaboration
    Segment: Enterprise
    Feature: Cloud, ROI, SIP

    End Phone Number and Toll-Free Number Management Headaches

    Date:  Wednesday, February 1, 2017
    Time: 10:00 a.m. - 10:30 a.m. CST 

    Register Today!

    30 Minute Crash Course...

    This fast-paced, 30-minute webinar will demonstrate a powerful, low-cost way to manage, identify, organize, and report on phone and voice mailbox numbers (such as DIDs, toll-free numbers, directory numbers and extensions) without spreadsheets, or other manual methods. Learn how to:

    • • Instantly find the next available number from custom ranges
    • • Synchronize with Avaya/Nortel (and other) PBX, UC and/or voice mailbox systems to always provide the most up-to-date number inventory
    • • Always know which numbers are being used, are available or aging
    • • Provide client specific transformation rules which automatically transform numbers between E.164 format, 10-digit phone number format and variable digit extensions even in multi-vendor environments with Cisco, Microsoft Skype for Business and others.

    Date: Wednesday, February 1, 2017
    Time: 8:00 (PT), 9:00 (MT), 10:00 (CT), 11:00 (ET)
    Cost: Complimentary
    Duration: 30 Minutes

    Sponsored by Unimax

    Smooth Sailing: Best Practices for Contact Center New Technology Deployments

    Date:  Wednesday, March 1, 2017
    Time: 10:00 a.m. - 11:00 a.m. CST 

    Register Today!

    You’ve been hard at work on bringing in new, cutting-edge technology for your Contact Center. You’re aware that 66% of technology projects suffer cost overruns and it’s critical to make sure you aren’t part of that statistic; you need absolute assurance that your deployment is seamless. In this live webinar, we’ll share best practices for deploying new Contact Center technology and empower attendees with ways to reduce risk, manage costs, and ensure success.

    Presented by; Erik Delorey, Product Management Empirix

    Hot Topics: Business Strategies & ROI; Cloud; Interoperability & Integration

    SIP Savvy - Migrating Unified Communications Applications into a Cloud

    Date:  Wednesday, March 8, 2017
    Time: 10:00 a.m. - 11:00 a.m. CST 

    Register Today!

    The presenter will begin by defining Cloud and its several models - Public, Private, and Hybrid - and discuss office configuration options including ‘thin-building’, local gateway, and survivable remote. Enumerating the enabling technologies delivered by Avaya (Licensing entitlements, Virtualization, and support for Session Initiation Protocol), attendees will learn the costs, benefits, and best practices of a Cloud deployment for UC.

    Hot Topic: Business Strategies, Team Engagement & Collaboration; Tools
    Segment: Enterprise
    Feature: SIP
    Audience: Business Leader/Decision Maker

    Presented by: Joe Ben-David, Senior Sales Engineer, Consolidated Technologies, Inc.

     

    End Phone Number and Toll-Free Number Management Headaches


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