Secure mission-critical technical support—a two-way street
Blog: Site News | Posted By: Steph Lanzarotti | Released: February 13, 2017, 2:42 pm
Recently, an Avaya customer—a major global financial institution—encountered a pretty disruptive network issue. Avaya support technicians encountered roadblocks in resolving the issue, and the customer's IT personnel were...
IAUG Prepares for Avaya ENGAGE 2017 (Podcast)
Blog: Site News | Posted By: Steph Lanzarotti | Released: January 30, 2017, 8:45 am
The International Avaya Users Group (IAUG) is the largest end user association in the UC and UCaaS world. The group was formed out of three different user groups as Avaya absorbed several of Nortel’s key businesses.
IAUG’s Response to the Avaya Announcement
Blog: Site News | Posted By: Steph Lanzarotti | Released: January 19, 2017, 3:39 pm
This morning, Avaya announced that they have voluntarily filed for Chapter 11 Bankruptcy protection. The company has obtained a committed $725 million debtor-in-possession ("DIP") financing facility.
Avaya to Push SAL 2.x Upgrades for SHA-2 Compliance
Blog: Site News | Posted By: Steph Lanzarotti | Released: August 16, 2016, 6:27 am
Effective Oct. 3, 2016, Avaya will begin executing a remote agent push of the SHA-2 software to all customers with Secure Access Link (SAL) 2.0-2.3 gateways.
Single Sign-on Helps Users Manage Identities
Blog: Site News | Posted By: Steph Lanzarotti | Released: April 22, 2016, 7:57 am
Today’s enterprises must deal with multiple IDs and passwords per user, a situation that adds cost and complexity as well as potential security risks.