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    Volunteer Profile: Melinda Sensabaugh
    Blog: Site News | Posted By: Alexa Schlosser | Released: March 13, 2017, 6:54 am

    Being an active leader in user groups has helped Melinda Sensabaugh make great strides in her telecom career. “I have learned so much about this field and continued to grow as a professional,” said Sensabaugh, an E911/NG911 consultant with SensaComm LLC in Traverse City, Michigan.

    Back in 1988, Sen

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    Secure mission-critical technical support—a two-way street
    Blog: Site News | Posted By: Steph Lanzarotti | Released: February 13, 2017, 2:42 pm

    Recently, an Avaya customer—a major global financial institution—encountered a pretty disruptive network issue. Avaya support technicians encountered roadblocks in resolving the issue, and the customer's IT personnel were...

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    IAUG Prepares for Avaya ENGAGE 2017 (Podcast)
    Blog: Site News | Posted By: Steph Lanzarotti | Released: January 30, 2017, 8:45 am

    The International Avaya Users Group (IAUG) is the largest end user association in the UC and UCaaS world. The group was formed out of three different user groups as Avaya absorbed several of Nortel’s key businesses.

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    IAUG’s Response to the Avaya Announcement
    Blog: Site News | Posted By: Steph Lanzarotti | Released: January 19, 2017, 3:39 pm

    This morning, Avaya announced that they have voluntarily filed for Chapter 11 Bankruptcy protection. The company has obtained a committed $725 million debtor-in-possession ("DIP") financing facility.

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    Announcements | Website | Avaya

    Volunteer Profile: Dustin Fails
    Blog: Site News | Posted By: Alexa Schlosser | Released: December 9, 2016, 1:19 pm

    When Hurricane Matthew struck the Carolinas on Oct. 8, Dustin Fails and his team were called into action. ACS Technologies’ network and one of its internet circuits and commercial power went down for three days. “Like true IT people, we were here all weekend,” said Fails.

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