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    IAUG Member Benefits

    These programs and resources are aimed at keeping our members at the forefront of the digital trends. Whether you’re looking for training and education or up-to-date news and announcements in the world of technology communications, IAUG has what you need. Click on the banners below for more information. 


    Join IAUG

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    Avaya ENGAGE Discounts

    Being an IAUG member gives you exclusive registration savings for Avaya ENGAGE.

    Training Discounts

    IAUG partners with leading education providers to ensure you can access in-depth technical information that keeps you up-to-date on the newest products and services. Make the most of your IAUG investment with:

    Avaya Learning: 10% savings on all Avaya Learning courses
    Global Knowledge Training: 15% savings on all Global Knowledge courses
    Arrow Systems Integration: 10% savings on Prism Learning Services courses
    WestNet Learning: 50% off Foundational Technology Professional (FTP) Certification Program
    The SIP School: 10% savings on all educational program

    Conference Recordings

    Members receive free access to Conference recordings made prior to 2016 and discounted access to Avaya ENGAGE 2016, Avaya ENGAGE 2017, and Avaya ENGAGE 2018 recordings. Catch up on more than 150 sessions covering a range of topics from Contract Center to Professional Development, SIP, and other emerging technologies.


    Stay at the frontline for industry news and updates through IAUG's monthly e-newsletter, News Briefs, and quarterly magazine, Insights. These user-driven publications provide members with the opportunity to contribute in-depth articles highlighting the ever-changing technology landscape.

    Live & On-Demand Webinars

    IAUG offers members interactive webinars on the industry's newest trends and technologies and on-demand access to webinar archives.

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    Board of Directors

    Contribute to the advancement of our mission by serving as a dynamic and engaged leader within the organization.

    Chapter Meetings

    Chapters provide a local outlet for networking and sessions from partners and Avaya advocates. Located throughout the world, chapters allow members to experience all that IAUG has to offer with fellow industry insiders.

    Discussion Forums

    Discuss hot topics within the community and receive assistance from your fellow Avaya customers through the IAUG Forums. Start sharing your solutions with a click of the mouse.

    Job Board

    Members have full access to IAUG's exclusive job board which connects industry experts and the engaged Avaya community with open positions across the world. Find the perfect candidate to complete your team.

    Speaking Opportunities

    Share your expertise with Avaya users from around the globe by speaking at Avaya ENGAGE and local chapter meetings. These opportunities allow you to present in front of a diverse audience from every job level, industry, and corner of the Avaya ecosystem.

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    Avaya ENGAGE

    Avaya ENGAGE offers attendees over 200 education sessions on relevant trends and information for our industry as well as multiple networking opportunities with Avaya, partners and other users.


    Members connect and identify with peers and experts with shared interests and needs through IAUG Councils. By providing a direct pipeline to Avaya and Avaya partners’ production development and services teams, councils help ensure the voice of IAUG members is heard.


    Member committees help members receive the service they deserve through a multitude of focuses including website, editorial, Avaya & partner engagement, communities, programs, membership, marketing & communications, finance & audit, and governance committees.

    Issue Tracker

    IAUG’s real-time system allows members to submit issues and needs from Avaya products. Address sales, service, and billing issues with the support of IAUG by posting an issue you’ve faced.

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