IAUG Northern California Chapter Meeting: 1.17.18

    IAUG Northern California Chapter Meeting

    Wednesday, January 17, 2018 | 10:00 a.m. – 2:30 p.m.

    Marin Center
    10 Ave of the Flags | San Rafael, CA 94903 | The Manzanita Room


    • Networking, Coffee, Doughnuts
    • Introductions, The Job Hunt
    • Tech Talk
    • "Real Time Monitoring in Complex UC Environments and Planning for and Monitoring SIP" - Nectar Alex Crawford*, Principal Solutions Architect. 

    Preparing for SIP Trunking- Planning and Day 2 Support
    Trunk Utilization
    How to Monitor Microsoft Lync-Skype "Real Time" for Voice and Conferencing
    Monitoring the Entire UC Ecosystem

    • Lunch, sponsored by Nectar
    • "Analyzing Actual Availability of an Avaya VoIP Development" - Phil Edholm*PKE Consulting President and Founder
    • "Avaya: What the Future Holds, an Impartial Analysis" - Phil Edholm*
    • Avaya Update: Breeze Technical Discussion - Kivanc Freed
    • Chapter Update/Avaya ENGAGE 2018
    • Customer Raffle- Xbox One!

    Speaker and Presentation Information

    *Alex Crawford

    Alex Crawford is Nectar’s Principal Solutions Architect. He has a deep understanding of the Avaya portfolio as a former Tier 3 field engineer for Avaya in Northern California, supporting customers in hardware, software, and voice quality issues. In 2002 Alex supported Avaya technology at the FIFA World Cup in Korea and Japan.

    Alex is an experienced presenter who will provide live demos and real life scenarios with solutions that will help you monitor and quickly diagnose issues.

    Nectar Corp. is a UC Monitoring Solution that monitors Avaya CM, Avaya IP Office, Cisco CM and Microsoft Lync-Skype, PRIs, SIP Trunking, SBCs, Voice Recording and more. Nectar presents how to perform proactive monitoring of all of the above, both real-time and historically.

     "Real Time Monitoring in Complex UC Environments and Planning for and Monitoring SIP"

    • Topics include:
    • Preparing for SIP Trunking – Planning and Day 2 support
    • Trunk Utilization
    • How to monitor Microsoft Lync- Skype “Real Time” for voice and conferencing
    • Monitoring the entire UC Ecosystem


    *Phil Edholm

    Phil Edholm, president and founder of PKE Consulting, has over 30 years experience in creating innovation and transformation in networking and communications. Prior to founding PKE, he was Vice President of Technology Strategy and Innovation for Avaya. In this role, he was responsible for defining vision and strategic technology and the integration of the Nortel product portfolio into Avaya. He was responsible for portfolio architecture, standards activities, and User Experience. Prior to Avaya, he was CTO/CSO for the Nortel Enterprise business for 9 years. At Nortel, he led the development of VoIP solutions and multimedia communications as well as IP transport technology. His background includes extensive LAN and data communications experience, including 13 years with Silicon Valley start-ups.

    "Analyzing Actual Availability of an Avaya VoIP Deployment" 
    What happens when an industry leader is tasked with performing an Avaya VoIP deployment analysis in search of the elusive five 9’s of availability? Sometimes, no matter how robust the communications product, other problems in the enterprise can severely impact business continuity. A good analysis can ferret these weaknesses out, and Mr. Edholm will share a particularly interesting case study.

    "Avaya: What the Future Holds, an Impartial Analysis" 
    Avaya spent 2017 entering into then coming out of Chapter 11 bankruptcy with a reduced debt load, a reorganization plan, and they return to their roots as a publicly traded company. Mr. Edholm will offer his unbiased analysis about Avaya’s path forward.

    Parking Instructions

     If you navigate to the address – 10 Ave of the Flags, San Rafael, CA – it will put you at the Marin Veterans' Memorial Auditorium. But KEEP DRIVING past the auditorium, all the way to back of the facility to the Showcase Theatre Exhibit Hall building. There is a big parking lot back there and you'll be right where you need to be. 

    Find us on Twitter @IAUGNorCal 


    No Valid Registration Types [details]


    For questions or concerns about your event registration, please contact info@iaug.org

    Copyright © 2018. The International Avaya User Group. All Rights Reserved

    All material, files, logos and trademarks within this site are properties of their respective organizations.

    Terms of Service - Privacy Policy - Contact